A digital twin 'who' cares

Eugenia Kuyda designed Replika to create a personal AI that would help you express and witness yourself by offering a helpful conversation. It’s a space where you can safely share your thoughts, feelings, beliefs, experiences, memories, dreams – your “private perceptual world.” https://replika.ai/about/story

Kuyda's vision for Replika is to create a digital representation of you that can act as you would in the world, dealing with all those stupid but time-consuming activities like scheduling appointments and tracking down stuff you need. It’s an exciting version of the future, a sort of utopia where bots free us from the doldrums of routine or stressful conversations, allowing us to spend more time being productive or pursuing some higher meaning.

At its core is a messaging app where users spend tens of hours answering questions to build a digital library of information about themselves. That library is run through a neural network to create a bot that acts as the user would in theory. Right now, it’s just a fun way for people to see how they sound in messages to others, synthesising the thousands of messages you’ve sent into a distillate of your tone—rather like an extreme version of listening to recordings of yourself. But its creator, a San Francisco-based startup called Luka, sees a whole bunch of possible uses for it:

  • a digital twin to serve as a companion for the lonely,

  • a living memorial of the dead, created for those left behind, or

  • even, one day, a version of ourselves that can carry out all the mundane tasks that we humans have to do but never want to.

[ text via Quartz]

The Healthusiasm take:

In their search for self-love or to heal & repair, people find it more comfortable to speak to robots than to people (Oracle, 2021). But what if that robot is "us"? What if we are interacting with someone who is our digital twin? How will this change our behaviour? Likely, people benefit largely from hearing/seeing/learning things "from themselves". Behavioural studies showed that people most radically changed their lives after talking to their future self in a virtual world (with VR glasses) or when confronted with their future looks in a screen/mirror. The same philosophy is behind the Chinese Healthcare Unicorn iCarbonX that creates a map that shows where (how) one will end up when taking one or the other road (health-related decision). All of these innovations are based on a simple principle: We comfy in ourselves, we know ourselves, we trust ourselves, we care for ourselves. That leaves you with one interesting question:

How can you help your customers with self-love?

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